Customer Reviews

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cairnsleak@bigpond.com

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Based in Cairns

Servicing all of North Queensland

Customer reviews left for us on our website, Facebook and Google. Read what our customers have to say or add your own review.

Reviews

We value our customers and take pride in reading and responding to feedback. The customer reviews below were added by our customers here on our website, and on Facebook and Google.

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Average Rating: 5.0 stars (based on 97 ratings)

These gents have excellent knowledge and passion and are very professional quick, upfront and efficient highly recommend good local lads thanks again, Darcy and Pete 👍

Ben
Civil Safety and Training
December 2024
Maggggnnificent! We had a water bill that was triple the usual usage but thought we had over watered because we had installed an automatic watering system Then we had a pool of water in our garden that was bubbling, an obvious leak from under a concrete path which was under the garden bed. Time to panic, who to call, will they respond in quick time, or will I be given the usual tradie run around and phone demand for a ridiculous attendance fee (some have demanded $500 just to attend!) My neighbour highly recommended I give Cairns Leak Detection a call. Well….. Call made, Darcy was excellent in calming me down and explaining probable costs and setting up an appointment as soon as they could. 6 hours later Darcy and Josh arrived, set to work tracing the actual location of the burst pipe , broke trough the cement path and fought off three squadrons of vicious midges and two battle groups of swamp mosquitos to dig out a trench and paddle in mud to expose two pipes that were ROOTED. Josh kept me informed the whole way, explained how the plumbing in our 22-year-old owner builder ( not so good)

stephen cleary
October 2024

The lads arrived on time found the leaks and repaired them straight away. Awesome job and would highly recommend them.

Kurt
October 2024

Top Service Highly Efficient and Cost Effective Service

Myles Downham
Myles engineering
October 2024

Received a Council water bill and immediately called Cairns Leak Detection. Darcy and Josh arrived at the agreed time on the agreed day. They got straight to work, communicated extremely well and kept me up to date with their work. That super microphone had the leak located quickly, they got their shovels out and quickly found the leak, due to very poor builder’s workmanship, and fixed the leak in no time at all! Josh also tested the rest of our water pressure and found no further leaks. Both were polite and professional. Highly recommended. I’ll only use Cairns Leak Detection in future, though hoping for no more leaks!

Roz
August 2024

Darcy was communicative, polite and professional. He explained at each stage what he was doing. When he found the leak, he talked me through my options. Thank you

Lorraine
August 2024

These guys are the absolute best. Second time they’ve found a leak for us. No unnecessary digging in your yard, they have the right equipment to find the leaks quickly, and fix the problem. They will also explain the situation and work they’ve done. Professional, friendly, reliable and efficient. Wouldn’t use anyone else. Thanks Darcy and Josh!

Juliana Wool
July 2024

After receiving a Council notification about excess water use called Cairns Leak Detection. Darcy and Josh arrived at the agreed time the following day. After putting on his headphones and turning on his super microphone he located the leak in no time. After some digging they found it to be 3 leaks, fixed them in a very short time. Very professional. Highly recommended.

Boy Jessen
August 2024

Darcy & his brother arrived bang on eight o’clock, they told us how it would work, the approximate costs etc were explained over the phone before arriving. I was doubtful about the whole thing given previous experience with plumbers but believe me, they were very professional. The leak was found on first run and fixed then a double check on any further leaks had them concerned as they did another 3 circuits of the grounds and eventually it turned out to be a leaking gasket in our toilet!!…very sensitive equipment. Highly recommended. Many thanks, David

David Penman
June 2024

HIGHLY RECOMMEND- Cairns Leak Detection & Plumbing is an exceptional business with comprehensive technical ability & skills. The customer service recently received at my Bluewater property has been truly outstanding. The knowledge & communication was a very welcomed change as the lads ensured I was fully briefed throughout the detection, repair & refurbishment process. This is by far one of the best local business in Cairns offering old school service, great conversation, quality craftsmanship, very competitive prices & honest reliable business practices. Thank you Peter, Darcy & Team 👍

Tony Fleming
May 2024

Phoned CLD&P on Friday, 2 February, 2024 to book in to detect a water leak at our property in Innisfail. Darcy promptly booked in for Wednesday, 7/2/24, arrived right on time at 9am. Darcy quickly found the leak and all was fixed within a few hours. The service and job was professional and friendly, and we will definitely be recommending CLD&P to anyone who requires this service. Our thanks.

Rhondda Leung
February 2024

After a horrific water bill, these 2 young men were on the job and found 3 leaks and sorted asap. Replaced the whole water line as pipe was corroding. Highly recommend- kept me informed whole time, great job, neat and tidy finish. Nice young men, polite, helpful and easy to deal with.

Julie Baldizzone
April 2024

Thanks for a great job..found two leaks . Repaired and sorted .. Professional and efficent Thanks Peter.

Mark Shepherd
January 2024

In the midst of Jasper madness, Darcy had an opportunity to fit in a ‘quick’ job… Yeah right! It turned out to be (in my eyes) a mammoth headache to unblock some very blocked drains. Because of Darcy and his persistence to succeed, my backyard did not get any worse. The natural swimming pool slowly drained away. Thank you so much Darcy for being upfront with the cost. I really appreciate what you did. I am saving up for the next job that I need to address and would not hesitate to call Darcy as a reliable, honest, efficient plumber.

Anna Elizabeth Holland
December 2023

Great, prompt service. Leak found quickly, source pointed out, fix explained and chance to inspect before refilling the site. I Highly recommend these professionals. Thanks guys. Paul

Paul Cotter
October 2023

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