Review Category: Website Reviews

Maggggnnificent! We had a water bill that was triple the usual usage but thought we had over watered because we had installed an automatic watering system Then we had a pool of water in our garden that was bubbling, an obvious leak from under a concrete path which was under the garden bed. Time to panic, who to call, will they respond in quick time, or will I be given the usual tradie run around and phone demand for a ridiculous attendance fee (some have demanded $500 just to attend!) My neighbour highly recommended I give Cairns Leak Detection a call. Well…..

Call made, Darcy was excellent in calming me down and explaining probable costs and setting up an appointment as soon as they could. 6 hours later Darcy and Josh arrived, set to work tracing the actual location of the burst pipe , broke trough the cement path and fought off three squadrons of vicious midges and two battle groups of swamp mosquitos to dig out a trench and paddle in mud to expose two pipes that were ROOTED. Josh kept me informed the whole way, explained how the plumbing in our 22-year-old owner builder ( not so good) house worked and the possible causes of the burst copper pipe. No corrosion luckily, but a large tree root copulating with the two pipes ( ROOTED), bending the cold-water plastic one and splitting the hot water copper one. In quick time both rooted sections and the root were cut out, pipes renewed and the whole area cleaned up better than when the job started.
Darcy and Josh were terrific, polite, extremely professional, informative and guess what…. NOT Expensive. Thankyou team Cairns Leak Detection and Bravo Zulu ( Navy for well done) to you both.
PS. Not only did the rectification of leak save us more excess water usage, it lowered our power bill because our solar hot water system was leaking 300 litres every 5 hours causing the electric booster to always be heating.

The lads arrived on time found the leaks and repaired them straight away. Awesome job and would highly recommend them.

Top Service Highly Efficient and Cost Effective Service

Received a Council water bill and immediately called Cairns Leak Detection. Darcy and Josh arrived at the agreed time on the agreed day. They got straight to work, communicated extremely well and kept me up to date with their work. That super microphone had the leak located quickly, they got their shovels out and quickly found the leak, due to very poor builder’s workmanship, and fixed the leak in no time at all! Josh also tested the rest of our water pressure and found no further leaks. Both were polite and professional. Highly recommended. I’ll only use Cairns Leak Detection in future, though hoping for no more leaks!

Darcy was communicative, polite and professional. He explained at each stage what he was doing. When he found the leak, he talked me through my options. Thank you

These guys are the absolute best. Second time they’ve found a leak for us. No unnecessary digging in your yard, they have the right equipment to find the leaks quickly, and fix the problem. They will also explain the situation and work they’ve done. Professional, friendly, reliable and efficient. Wouldn’t use anyone else. Thanks Darcy and Josh!

After receiving a Council notification about excess water use called Cairns Leak Detection. Darcy and Josh arrived at the agreed time the following day. After putting on his headphones and turning on his super microphone he located the leak in no time. After some digging they found it to be 3 leaks, fixed them in a very short time. Very professional. Highly recommended.

Darcy & his brother arrived bang on eight o’clock, they told us how it would work, the approximate costs etc were explained over the phone before arriving. I was doubtful about the whole thing given previous experience with plumbers but believe me, they were very professional. The leak was found on first run and fixed then a double check on any further leaks had them concerned as they did another 3 circuits of the grounds and eventually it turned out to be a leaking gasket in our toilet!!…very sensitive equipment.
Highly recommended.
Many thanks, David

HIGHLY RECOMMEND- Cairns Leak Detection & Plumbing is an exceptional business with comprehensive technical ability & skills. The customer service recently received at my Bluewater property has been truly outstanding.

The knowledge & communication was a very welcomed change as the lads ensured I was fully briefed throughout the detection, repair & refurbishment process.

This is by far one of the best local business in Cairns offering old school service, great conversation, quality craftsmanship, very competitive prices & honest reliable business practices.

Thank you Peter, Darcy & Team 👍